Applicants for PAAT Certification will normally be required to:
- Complete an application form which can be downloaded from the Membership page as a Microsoft Word document.
- Create an account on the PAAT membership application section of the website.
- Upload the application form along with any additional supporting evidence to the PAAT website, using their bespoke login details.
Alternative assessment methods such as viva may be requested by those with particular access needs.
PAAT does not accredit prior learning or prior qualifications. Instead applicants are invited, through their online application and supporting evidence, to show, how their prior learning or qualifications map onto the core principles and competencies.
For Certified Associate Member status, applicants will need to download and complete a six-part application form which includes the following information:
Certified Associate Member: Application Form Components
Component
Content/ word count range
Applicant information
Name and contact details
Role and career history
Work experience details ( institution and date); Qualification details (institution and date).
Work context
A word statement outlining how qualifications and work experience support application. 300-500 words in total.
Core principles
Description and reflection on examples of practice that demonstrate commitment to the four core principles. 1200-1500 words.
Core competencies
Description of examples of practice that demonstrate competence in each of the core areas. 1200 to 1500 words.
Professional Testimonials
Contact details for one person who has agreed to provide a professional testimonial.
Once completed this document needs to be uploaded online through our online application form. In addition applicants have the option to upload to the following:
Certified Associate Member: Additional Application Documents
Curriculum Vitae
A full CV that includes for example educational and professional qualifications, full work experience, publications, grants, CPD attended/delivered.
Supporting Evidence
Up to ten supporting items that corroborate claims for meeting one or more of the core principles or core competencies. These can be uploaded to the PAAT website alongside the Application form.
For Certified Member status, applicants will need to download and complete a seven-part application form which includes the following information:
Certified Member: Application Form Components
Component
Content/ word count range
Applicant information
Name and contact details
Role and career history
Work experience details ( institution and date); Qualification details (institution and date).
Work context
A statement outlining how qualifications and work experience support application. 300-500 words in total.
Core principles
Description and reflection on examples of practice that demonstrate commitment to the four core principles. 1200-1,500 words.
Core competencies
Description of examples of practice that demonstrate competence in each of the core areas. 2700 to 3375 words.
AT Specialist Skill 1
An account that i) describes the context for the AT specialist skill; ii) describes practice in this specialist skill or area and iii) evaluates the impact of practice in this specialist skill area on AT users and others in their circle of support. 750-925 words in total.
Professional Testimonials
Contact details for two people who have agreed to provide a professional testimonial.
Once completed this document needs to be uploaded online through our online application form. In addition applicants have the option to upload to the following:
Certified Member: Additional Application Documents
Curriculum Vitae
A full CV that includes for example educational and professional qualifications, full work experience, publications, grants, CPD attended/delivered.
Supporting Evidence
Up to fifteen supporting items that corroborate claims for meeting one or more of the core principles or core competencies. These can be uploaded to the PAAT website alongside the Application form.
For Certified Senior Member status, applicants will need to download and complete a nine-part application form which includes the following information:
Certified Senior Member: Application Form Components
Component
Content/ word count range
Applicant information
Name and contact details
Role and career history
Work experience details ( institution and date); Qualification details (institution and date). A 200–300-word statement outlining how qualifications and work experience support application.
Work context
A statement outlining how qualifications and work experience support application. 300-500 words in total.
Core principles
Description and reflection on examples of practice that demonstrate commitment to the four core principles. 1,200-1,500 words.
Core competencies
Description of examples of practice that demonstrate competence in each of the core areas. 3000-3750 words in total.
AT Specialist Skill 1
An account that i) describes the context for the AT specialist skill; ii) describes practice in this specialist skill or area and iii) evaluates the impact of practice in this specialist skill area on AT users and others in their circle of support. 750-925 words in total.
AT Specialist Skill 2
An account that i) describes the context for the AT specialist skill; ii) describes practice in this specialist skill or area and iii) evaluates the impact of practice in this specialist skill area on AT users and others in their circle of support. 750-925 words in total.
AT Leadership
An account that provides evidence for ability to develop and implement, through critical thinking and problem-solving, strategic initiatives that support AT users and or AT professionals to achieve their goals. 750-925 words in total.
Professional Testimonials
Contact details for three people who have agreed to provide a professional testimonial.
Once completed this document needs to be uploaded online through our online application form. In addition applicants have the option to upload to the following:
Certified Senior Member: Additional Application Documents
Curriculum Vitae
A full CV that includes for example educational and professional qualifications, full work experience, publications, grants, CPD attended/delivered.
Supporting Evidence
Up to twenty supporting items that corroborate claims for meeting one or more of the core principles or core competencies.
3.1 Role and career history
This section asks you to situate your work specifically within an Assistive Technology context.
The first table in this section will invite you to list and provide details of your relevant work experience within the last three or more years. Alongside detailing relevant paid employment, you may include engagement in voluntary roles, such as volunteering at a hospital.
The second table in this section will invite you to list and provide details of your relevant qualifications. Relevant qualifications may include:
- Degrees (including undergraduate and postgraduate qualifications) e.g. MSc in Educational Assistive Technology, BSC in Healthcare Science (rehabilitation engineering).
- Specialist qualifications e.g. PGCE, SENCO.
- CPD certificates, e.g. Talking Mats Foundation Course; Ace Centre Course on Using AAC to Play.
- Other recognition schemes, e.g., CSP, RCOT, RCSLT.
For both tables, include details about which institution you worked at or awarded you your degree or CPD certificate (e.g., University of Dundee, Ace Centre Oxford, Royal College of Speech and Language Therapists) and the date(s) you worked at the institution or achieved the qualification.
3.2 Work context
This section enables you to orient the assessor to the context in which you currently work. Assessors will find this section particularly helpful in understanding any examples that you provide in later sections.
Tell us about the current context in which you are working. Where do you work, for whom and in what sector (e.g., health, education, social care, legal). What are your main roles and responsibilities? What kind of AT users do you support (e.g., older people; school children, adults with learning disabilities).
Where appropriate it is acceptable to insert hyperlinks to web pages that help to support your description (e.g., organisational websites). Your statement should be between 300 and 500 words in total.
3.3 PAAT core principles
This section invites you to describe and reflect on examples of your practice that demonstrate your commitment to the four core principles. Your statement should be between 1,200 to 1,500 words in total. In writing your statement, you should select what you feel are the strongest examples that you have developed in your role as an Assistive Technologist. For each principle, it is acceptable to provide us with a range of examples, but please ensure that you provide a detailed description or discussion of one or two of these examples. The quality of the examples (depth) given is more important than quantity (breadth). For each principle, make sure the focus is clearly on your practice as it relates to Assistive Technology.
Please note: Examples of potential activities are provided in the following section. These are only suggestions and not a comprehensive list. The order does not indicate any preference for approaches. You are not required to include any or all of these suggestions in your application.
Principle 1: User-centred practice
User centred practice respects the rights of disabled people to access and use AT, supports At Users(and/or where appropriate their advocates) to make informed decisions about their AT use and adapts AT and AT support to ensure all of their AT related needs are met. Some examples of possible activities may include:
- Creating bespoke communication boards (or equivalent) based on users’ needs. You may have identified these needs based on your work with the user and their circle of support.
- Using the AT users preferred communication methods/tools to gather and share information during AT assessment, goal setting or review meetings
- Adapting your AT support or delivery to different user needs and contexts.
- Offering support at the level requested by the AT User.
- Co-designing or co-delivering AT resources and/or AT support with AT users.
Principle Two: Evidence-based practice
Evidence-based practice actively seeks and evaluates evidence in order to identify and implement the best possible AT solutions. Evidence that demonstrates evidence-based practice may be qualitative or quantitative and can be derived from a range of sources including feedback from the AT user when reviewing personal goals and progress; personal and AT user reflections on the effectiveness of previous AT solutions; publicly disseminated AT research; AT policy documents and debates. Some examples of possible activities may include:
- Using AT users feedback to enhance AT provision or delivery. The feedback may be from an individual or from multiple AT users. The feedback could be ‘in-the-moment’ (during an interaction with an AT user) or ‘after-the-moment’ ( sometime after an interaction).
- Assessing AT users’ requirements using a validated framework or model.
- Conducting an evaluation trial of a new AT (or model, approach, resource) within own practice context and using results to inform own practice or service delivery.
- Analysing AT related outcome data in order to inform own practice or service delivery.
When assessing your claim that your practice demonstrates this principle assessors will be looking for evidence of criticality in the way that you judge the quality and validity of the evidence you are drawing upon. It is not necessarily appropriate to treat all evidence as equal. Some evidence available in the AT field might be biased, depending on who has produced it. Some evidence has been discredited or disproved, through for example systematic literature reviews. Some vital evidence in the AT field can be ignored or lost by failing to examine sources that are older than 5 years or more.
Principle Three: Continual development of own professional practice
Continual development of professional practice involves regularly reflecting on successes and failures, regularly planning and appraising current and future goals and regularly attending externally run professional development initiatives such as university/college courses, supplier courses, webinars from recognised organizations and conferences (research or practitioner focused). Some examples of possible activities may include:
- Engaging in regular professional conversations (through for example mentoring meetings with your manager, staff or team meetings) and using these as opportunities to review progress and plan future activities.
- Updating knowledge of current technologies by attending supplier update events, exhibitions and seminars.
- Engaging in regular professional supervision with a more experienced Assistive Technologist or relevant professional.
- Studying for a Master’s degree or similar qualification and using the dissertation module as an opportunity to research/evaluate an issue or challenge that is relevant to own practice.
Principle Four: Community-focused practice
There are two key elements to community-focused practice. Firstly, where appropriate, working with other professionals who are supporting the AT user (e.g. through multi-disciplinary, interdisciplinary or transdisciplinary teamwork). Examples of such professionals might include Speech and Language Therapists, Occupational Therapists, Clinical Scientists, Social/Care workers or Teachers. Secondly, supporting the developing practice of other AT practitioners through sharing and disseminating own and others best practice. Some examples of possible activities may include:
- Working with a Speech and Language Therapist to identify the preferred communication methods of an AT User.
- Attending an AT related conference and preparing an evaluative or reflective report to share with colleagues within your workplace.
- Producing or contributing to a regular blog or equivalent in which you share and comment on AT related issues with a network of others within the AT community.
- Leading CPD initiatives (e.g. workshops, seminars) within or outside your own workplace where you share with others what you have learnt through your own AT practice and experience.
- Contributing to online AT communities and forums via discussions and problem solving.
- Delivering AT related presentations at conferences or community events.
3.4 PAAT Core Competencies
This section invites you to describe and reflect on examples of your practice that demonstrate your competence in each of the four core areas.
- If you are applying for Certified Associate Member status your statement should be between 1200 to 1500 words in total.
- If you are applying for Certified Member status your statement should be between 2700 to 3375 words in total.
- If you are applying for Certified Senior Member status your statement should be between 3,000 to 3750 words in total.
In writing your statement, you should select what you feel are the strongest examples that you have developed in your role as an Assistive Technologist. For each competency, it is acceptable to provide us with a range of examples but please ensure that you provide a detailed description or discussion of one or two of these examples. The quality of the examples (depth) given is more important than quantity (breadth).
Please note: Examples of potential activities are provided in the following section. These are only suggestions and not a comprehensive list. The order does not indicate any preference for approaches. You are not required to include any or all of these suggestions in your application.
Core Competency 1: Understanding AT Users
CC1A (Associate, Member and Senior Member): Applicants must demonstrate a knowledge of the strengths, needs, preferences and aspirations of AT Users and how these might inform the decisions they make about the role and value of AT in their lives (does not have to be all AT or all disabilities/needs, but those that are particularly relevant to the context the applicant is working in). Some examples of possible activities may include:
- Taking the time to observe, talk to and get to know the AT user before making any AT recommendations.
- Accessing and evaluating background information about individuals prior to working with them. This might include developing a ‘pen-portrait’ or profile of the AT user.
- Using the Matching Persons to Technology Assessment process, the HATT or SETT frameworks ( or equivalent) to evaluate a user’s strengths, needs, preferences and environment in order to make appropriate AT recommendations that maximise opportunities for success.
CC1B (Member and Senior Member): Applicants must demonstrate an ability to advocate for the needs of AT Users and/or to support AT Users to self-advocate. Some examples of possible activities may include:
- Supporting a disabled person to use AT (e.g. AAC) to communicate their needs to support workers, service providers and others in their circle of support.
- Using participatory/inclusive research methods to elicit the AT related experiences of disabled people sharing this data with policy makers and others in order to improve AT provision.
- Setting up and supporting an AT user group or equivalent and working with this group to develop user-led services within your organisation.
Core Competency 2: Understanding AT
CC2A (Associate, Member and Senior Member): Applicants must demonstrate an understanding of the constraints and benefits of different AT for AT Users people. Some examples of possible activities may include:
- Supporting a disabled person to test two or three different kinds of software (apps, input devices or equivalent) and to create a set of criteria, based on priorities identified by the user that can be used to compare and contrast them.
- Arranging longer trials of complex hardware and software (e.g. eye gaze, voice recognition software) so users have opportunities to test in a number of contexts and over time.
- Ensuring AT is relevant to the user’s current environment e.g. when moving from education to a workplace.
- Undertaking a risk assessment in partnership with the AT user and identifying strategies for managing any potential risk or alternative AT choices that eliminate the identified potential risk.
CC2B (Associate, Member and Senior Member): Applicants must demonstrate an ability to set up and use AT that is relevant to their workplace, including knowledge of accessibility settings that meet the needs of different users they are supporting. Some examples of possible activities may include:
- Supporting a disabled person to edit the accessibility settings on their smart devices.
- Ensuring users’ AT is compatible with systems in the setting e.g. workplace and education software, online training tools, communication and access systems.
- Liaising with IT or digital services within a school, college or workplace to ensure that technology infrastructure meets the need of AT users e.g. Roaming profiles are in place, checking accessible password policy.
CC2C (Member and Senior Member): Applicants must demonstrate an ability to support the effective and sustained use of AT disabled people and those in their support circle. Some examples of possible activities may include:
- Conducting regular progress reviews with AT users and using AT outcome tools to assess impact over time and adjust AT recommendations and provision.
- Ensuring everyone within the AT user’s circle of support knows how to use the AT.
- Being available to answer questions and provide ad-hoc support.
- Producing accessible documentation that AT users and others can use for troubleshooting.
- Point of contact for individual or support in case of issues.
Core Competency 3: Understanding the AT eco-system
CC3A (Associate, Member and Senior Member): Applicants must demonstrate an understanding of the processes by which access to AT is accessed, funded, delivered and evaluated within the context(s) in which they are working. Some examples of possible activities may include:
- Possessing up-to-date knowledge of the AT resources available within your current workplace.
- Supporting a disabled person to apply to the Access to Work scheme for a grant to purchase AT.
- Regularly updating a local list of all the places that offer free mobile data SIM cards (e.g. National Databank run by Good Things Foundation) for AT users who are experiencing digital poverty and therefore at significant risk of digital exclusion.
- Possessing up-to-date knowledge of the AT funding models within the UK and how these might influence your AT user and/or the AT you recommend them.
- Knowing when to refer an AT User to another specialist service or professional if the support required by the AT User is beyond the scope of the applicant or the organisation the applicant works within.
CC3B (Member and Senior Member): Applicants must demonstrate an understanding of the factors that facilitate or hinder the effectiveness of processes within the AT eco-system. Some examples of possible activities may include:
- Checking whether the technology that AT users currently use is appropriate, damaged or outdated and proposing an appropriate action in response to these checks.
- Conducting an audit of the digital skills and confidence of disabled people/AT users (including those within their circle of support) that you support and the implications this has for the support you need to provide them.
- Creating and disseminating information about readily available AT solutions in the AT user’s environment ( e.g. workplace).
Core Competency 4: Understanding the wider AT context
CC4A (Member and Senior Member): Applicants must demonstrate an understanding of relevant regional, national and international legislation or policy and how they relate to the context the applicant working in (e.g. related to how equalities, inclusion, accessibility and rights are affected by access or lack of access to suitable AT). Some examples of possible evidence may include:
- Assessing the extent to which your organisations websites and mobile apps meet the WCAG 2.2 AA accessibility standard.
- Understanding what circumstances might lead AT to be considered a reasonable adjustment under the Equality Act and the implications this might have for the advice and guidance you give to AT users and those within their circle of support.
- Understanding how the Communication Bill of Rights developed in the AAC community in the US can be adapted and implemented by your organisation or service.
- Understanding the five principles underpinning the 2005 Mental Capacity Act and how these might guide how you or your organisation/service support an AT User to make decisions about their AT use.
CC4B (Member and Senior Member): Applicants must demonstrate an understanding of and ability to implement relevant AT policies or standards at a national, regional or organizational level. Some examples of possible activities may include:
- Using the Natspec’s ‘TechAbility Standards’ (or equivalent) as a tool to audit current AT provision within your team or service.
- Contributing to the development of a digital inclusion policy or strategy within your service or organisation aimed at tackling the causes of digital exclusion for disabled people in the communities and environments in which you work.
- Collaborating with other services (education, health or social care) in order to provide a cohesive AT related support package as mandated by the Children and Families Act 2014.
- Using the Preparing for Adulthood Framework to help AT users consider their AT related goals and needs as they transition from education into adulthood.
- Setting up a staff development programme within your service or organisation that is informed to the AT Competency Framework for effective AT training developed by the University of Dundee in collaboration with the DfE.
- Documenting outcomes of any relevant AT risk assessment and evidencing responses to identified risks.
CC4C (Senior Member): Applicants must demonstrate an ability to develop, adapt, shape or influence AT relevant legislation, policies or standards at an international, national, regional or organization level. Some examples of possible activities may include:
- Presenting evidence to a parliamentary select committee or equivalent.
- Contributing to the work of a standards body such as the World Accessibility Initiative.
- Engaging with all relevant AT stakeholders to capture their voices and perspectives on AT related issues, analysing this information and disseminating to relevant AT policymakers, groups or forums.
- Developing a new practice or service; collecting and analysing evidence of the efficacy of that new practice or service and sharing this evidence with the community in order to inform and shape discussions regarding standards of ‘best practice’ in the field.
- Serving as an advisor to or Trustee of major committees or boards on AT related issues (e.g. Microsoft Advisory Board).
- Engaging key stakeholders in the results of your AT related research and supporting them to implement the key findings or outcomes.
3.5 AT Specialist Skill 1 & 2
These sections invites you to provide two detailed accounts that:
- Make it clear from the beginning of your account what particular AT Specialist Skill you are claiming e.g., AT assessment and provision; AT research; AT design and development; AT policy; AT Professional Development; AT outcomes and evaluation; AT service development and evaluation; AT funding;
- outline the context for the AT specialist skill that you are claiming;
- describe your practice in this specialist skill or area;
- provide evidence of the impact of your practice in this specialist skill area on AT users and others in their circle of support.
Each account should be between 750 and 925 words in total.
A key focus of each case study should be to evidence your independent practice in a particular AT specialist area. Specialist areas in the AT field include, but are not limited to:
- AT assessment and/or provision.
- AT research.
- AT design and development.
- AT policy.
- AT Professional Development.
- AT outcomes and evaluation.
- AT service development and evaluation.
- AT funding.
We anticipate that some or all of the specialist area categories we have listed in the previous section can and will be interpreted quite broadly. For example:
- if you have been instrumental within your organisation for making a legal or business case for why your organisation should recognise digital accessibility as an issue and embed it within its core operations it would seem reasonable for you to claim this as a specialist skill and to label this skill as an AT Policy skill, particularly if organisational policies were altered as a result.
- AT design and development might involve creating new AT products from scratch or redesigning/updating existing AT products.
The specialist skill might be unique to you, or common across the team that you work in, but each case study must make it clear how your specialist skill goes beyond the core competencies.
If you are applying for senior membership, the second AT Specialist Skill must be distinctly different from the first. For example, if your role is predominantly assessing what AT might best support AAC users, it may be appropriate to provide one account where you detail what assessment models or frameworks you use and why and another account where you detail how you evaluate the impact of your AT recommendations on the AAC user(s) you worked with.
In describing your practice in a particular specialist area make sure that you help the assessors understand the decisions you have made and/or information you drew on to inform the strategies or approaches you have adopted (e.g., why you recommended one AT in preference to others). Your claim will be strengthened if you can provide concrete evidence that your practice (as reflected in your specialist skills) has had a positive impact on the AT users you have worked with.
Be careful not to include any sensitive information in your account that might identify the AT Users and/or colleagues that you work with.
In preparing your accounts, you may find it helpful to plan what additional pieces of evidence you might supply in the Supporting Evidence section of your application that might usefully expand and corroborate the information you provide (e.g. an anonymised copy of an AT assessment report that you conducted with/for an AT user or quantitative/qualitative evaluation data derived from follow ups to initial assessment or interaction with the AT user). It will be helpful if you signpost these to the assessor within the main text of your account (e.g., insert “See Supporting Evidence 1- testimonial from AT User group”).
3.6 AT Leadership
This section invites you to provide a detailed account that:
- briefly outlines the context for the AT leadership skill that you are claiming
- describes the strategic initiative(s) you have developed and implemented
- Explains, with evidence, the particular issue or problem that the initiative(s) was trying to address
- Justifies the strategic decisions you made
- Provides evidence that your strategic initiatives have successfully supported AT users and or AT professionals to achieve their goals.
Your account should be between 750 and 925 words in total. A key focus of your account should be to evidence your ability to lead strategic initiatives that have the potential to enhance the practice of AT professionals other than yourself and enhance the experience of AT users other than those that you directly work within.
In describing your AT leadership practice make sure that you help the assessors understand what evidence you were drawing upon to identify problems and potential solutions, how you used this evidence to identify appropriate solutions or strategies and/or what evidence you use to evaluate the impact or outcome of your strategic initiative. This will require you to share that evidence with the assessors (or a summary of it). Examples might include data comparing outcome measurement scores or perceived impact before and after an intervention or initiative; longitudinal data (e.g., satisfaction scores; wait times for assessment; quality of life indicators; school attendance data; goal attainment data) showing changes over time.
Be careful not to include any sensitive information in your case study that might identify the AT Users and/or colleagues that you work with.
In preparing your account, you may find it helpful to plan what additional pieces of evidence you might supply in the Supporting Evidence section of your application form that might usefully expand and corroborate the information you provide in the case study. (e.g. a copy of a report that evaluates the outcomes of your strategic initiative). It will be helpful if you signpost these to the assessor within the main text of your case study.
3.7 Supporting Evidence
This section of the online application form requires you to provide supporting items that corroborate your claims to meet one or more of the core principles or core competencies.
- If you are applying for Certified Associate Member status you can provide up to ten supporting items of evidence.
- If you are applying for Certified Member status you can provide up to fifteen supporting items of evidence.
- If you are applying for Certified Senior Member status you can provide up to twenty supporting items of evidence.
For each supporting item of evidence you need to upload a digital copy ( e.g. JPG, MP4, PDF, word or PowerPoint file). Examples of supporting evidence might include:
- A copy of a relevant undergraduate or degree certificate.
- A copy of relevant specialist qualification.
- A copy of certificate of successful completion of relevant CPD activity.
- A copy of a letter or certificate confirming membership of another relevant professional recognition scheme.
- A link to a personal social media page or feed ( e.g. blog, LinkedIn profile, X account).
- A copy of a report/policy/proposal /standard/strategy/research paper that you have. authored that has been formally disseminated across your organisation or beyond.
It is not compulsory to provide additional supporting evidence, but it can be helpful for corroboration or triangulation purposes. If you choose to provide supporting evidence, try to include items that have some status or depth. For example, a photograph of an agenda for an AT related meeting that you attended tells the assessors very little.
3.8 Professional Testimonials
This section requires you to provide contact details (name, role, organisation and email) for people who have agreed to provide a professional testimonial for you.
- If you are applying for Certified Associate Member status you will need to provide contact details for one person who has agreed to provide a professional testimonial for you. This person can be from within the organisation or service that you work.
- If you are applying for Certified Member status you will need to contact details for two people who have agreed to provide a professional testimonial for you. One of these people must be external to the organisation or service that you work.
- If you are applying for Certified Senior Member status you will need to you will need to contact details for three people who have agreed to provide a professional testimonial for you. Two of these people must be external to the organisation or service that you work.
The people you choose to provide a professional testimonial must be working in the AT field and have some direct knowledge of your practice. They do not necessarily have to have worked with you on a daily basis, but in their testimonial we are looking for detailed descriptions/evaluations of your practice, based on their direct experience of engaging with you. For testimonials provided by someone from the organisation or service in which you work, it can be a manager or a colleague. However, generally speaking, it would not be advisable to ask someone you line manage to provide a testimonial as this may place them in a potentially awkward position.
When approaching potential people who might be able to provide you with a testimonial it would be advisable to share your application with them, prior to submitting it to PAAT to help orient them to what areas they might focus on in order to best supplement or support the claims you are making.
PAAT will contact the named people directly to elicit a testimonial using a standard testimonial template. When we contact them we will advise them to treat the testimonial like a letter of recommendation and as such, if after reviewing the requirements of the association, they do not feel that they can offer any useful insight that would support your application, we invite them to simply decline our invitation.